How to File a Complaint Against DepEd Personnel: A Step-by-Step Guide

Have you encountered an issue with a teacher, school staff, or any Department of Education (DepEd) personnel? This blog post will guide you through the process of filing an administrative complaint.

Who Can File a Complaint

This process is open to the general public. If you believe a DepEd employee has acted unprofessionally, you can file a complaint.

What You'll Need

Formal Complaint: This document should detail your grievance and be signed under oath. It should also include a statement confirming you haven't filed the complaint elsewhere (non-forum shopping). Make sure you have three copies, with an additional copy for each person you're complaining about.
Supporting Evidence: Gather any documentation that strengthens your case, such as emails, witness statements, or photos (optional - 3 copies with additional copies for each respondent).

Where to File

Head to your nearest DepEd Office or Division's Records Section.

The Filing Process

Submit Your Complaint: Present your formal complaint and any supporting documents to the Records Section staff.
Complaint Assessment: The staff will assess your complaint to ensure it meets the requirements outlined in DepEd Order No. 49, s. 2006.
- Incomplete Complaint: If your complaint lacks necessary information, you'll receive a checklist of missing requirements and guidance on how to proceed.
- Complete Complaint: If your complaint is complete, the staff will direct you to proceed for processing.
Receipt and Release: The Records Section will stamp a copy of your complaint and return it to you for your reference.

Important Notes