Security Bank to Conduct Scheduled System Maintenance Affecting InstaPay

June 26, 2024 - Security Bank informs its customers about a scheduled system maintenance that will temporarily affect its InstaPay service. The maintenance will take place tonight, Wednesday, June 26, 2024, from 11:00 PM until Thursday, June 27, 2024, at 2:00 AM.

During this time, customers will be unable to initiate InstaPay transactions through Security Bank Online (mobile and web). InstaPay is a popular interbank funds transfer service in the Philippines that allows for real-time money transfers between participating banks.

Security Bank recommends that customers schedule their InstaPay transactions before 11:00 PM tonight or after 2:00 AM on Thursday, June 27th, to avoid any inconvenience. The bank apologizes for any disruption this may cause and assures its customers that they are working to improve their systems to provide better service.

Security Bank System Maintenance - Facts and Additional Information

  • This scheduled system maintenance only affects InstaPay transactions via Security Bank Online. Other banking services, such as checking account balances, bill payments, and debit card transactions, may still be available during this time.
  • Customers can contact Security Bank's customer service hotline at (02) 847-9999 or visit their website at www.securitybank.com.ph for more information on InstaPay or other banking services.
  • Security Bank conducts regular system maintenance to ensure the smooth operation and security of its online banking platform. These maintenances are usually scheduled during off-peak hours to minimize disruption to customers.

By planning their transactions ahead of time, Security Bank customers can avoid any inconvenience caused by this scheduled system maintenance.