If you own a Brother DCP-T420W printer, you might encounter an issue where the printer stops working and displays an error related to the waste ink pad counter. This usually happens when the internal ink absorber reaches its preset limit. Fortunately, you can reset the waste ink pad counter to extend the life of your printer. Here’s a step-by-step guide to help you reset the counter.
Step 1: Enter Service Mode
To access the service mode, follow these instructions carefully:
Press the CopyShortcut and Colour buttons simultaneously for 2 seconds.
Press CopyShortcut two times.
Press Mono four times.
At this point, you should see two alert red lights on the printer, indicating that you have successfully entered service mode.
Step 2: Open Brother Utilities
Once the printer is in service mode, you’ll need to use Brother Utilities to reset the waste ink pad counter:
Select your Brother DCP-T420W printer model.
Click on Tools and navigate to Machine Settings on the right side.
Log in using the password printed at the back of the printer.
Navigate to the Administrator tab on the left-hand side.
Select Remote Panel.
Tap any key on the screen pad, and a login screen will appear.
Step 3: Reset the Waste Ink Pad Counter
Log in using the following credentials:
Username: admin
Password: Use the password printed on the back of the printer.
On the screen pad, enter 80.
Navigate through the screen options using the Mono Start button until you find Purge Count.
Click on Set, enter 2783, and press Set again to confirm.
Step 4: Exit Service Mode
To properly close the service mode and restart your printer:
Enter 99 on the screen pad.
The printer will then restart or reboot automatically.
Conclusion
Resetting the waste ink pad counter on your Brother DCP-T420W is a straightforward process if you follow these steps carefully. However, keep in mind that this is only a temporary fix. If the waste ink pad is full, you may need to physically clean or replace it to avoid ink overflow and potential damage to your printer. If you are not comfortable performing this procedure, consider consulting a professional technician.
By following this guide, you can save time and money while keeping your printer in optimal condition!